Help
Frequently Asked Questions
Everything you need to know about Garmium, our products, and your orders.
Supima cotton is an extra-long staple (ELS) cotton grown primarily in Peru, the US, and Australia. Its longer fibres produce a softer, stronger, and more lustrous fabric than standard cotton — ideal for premium t-shirts.
Our t-shirts are designed with a relaxed yet tailored fit — not boxy, not slim. Check our Size Guide for exact measurements. When in doubt, size up for a more relaxed drape.
Supima cotton holds dye exceptionally well. With proper care (cold wash, no tumble dry on high), our colours stay vibrant wash after wash.
Yes. We source certified Supima cotton and partner with manufacturers who follow ethical labour and environmental standards. We are working towards full supply chain transparency.
Yes - free standard shipping on every order, no minimum required. We deliver across India.
Standard delivery takes 5-7 business days across India. You will receive a tracking link by SMS and email once your order ships.
Yes. Once your order ships, you will receive an SMS and email with a tracking number linked to our courier partner's tracking portal.
We currently ship within India only. International shipping is on our roadmap — subscribe to our newsletter to be notified.
We offer hassle-free 30-day returns on all full-price items. Items must be unworn, unwashed, with all original tags attached.
Email hello@garmium.com with your order number and reason. We will send a prepaid return label within 24 hours.
Refunds are processed within 5-7 business days of us receiving and approving your return, back to your original payment method.
Yes. Mention "Exchange" when initiating your return and let us know the size or colour you want. Exchanges ship within 2 business days of receiving your return.
We accept Visa, Mastercard, RuPay, UPI, Paytm, and Cash on Delivery (COD). All online payments are secured with Razorpay.
Yes, Cash on Delivery is available across India at no extra cost. COD orders ship via standard delivery (5-7 business days).
Absolutely. We do not store any card details. All transactions are processed securely through Razorpay, which is PCI-DSS compliant.